Réclamations

Elysium Wealth Advisors s’efforce de traiter toute préoccupation rapidement, équitablement et en toute transparence.

Comment déposer une réclamation

Please send the details of your complaint, the service concerned, relevant dates and the outcome you are seeking to info@elysiumwealthadvisors.international or write to Elysium Wealth Advisors Limited, The Black Church, St. Mary’s Place, Dublin 7, D07 P4AX, Ireland.

Services réglementés

If your complaint relates to a service provided through a regulated partner or network, it may need to be handled under that firm’s formal complaints procedure and applicable regulator rules. You will be told the appropriate route where relevant.

Documents

Please retain copies of correspondence and supporting information. Do not send original identity documents or sensitive financial records through ordinary WhatsApp messaging.

Elysium Wealth Advisors Limited is a private company limited by shares, registered in Ireland under Company Registration Number 766387. Registered Office: The Black Church, St. Mary’s Place, Dublin 7, D07 P4AX, Ireland.

Elysium Wealth Advisors Limited offers Insurance Brokerage services in applicable jurisdictions via NFS Insurance Advisers Agents & Sub-Agents Ltd, authorised and regulated by the Ministry of Finance – Insurance Companies Control Service (ICCS), Cyprus, under Licence No. 5689. Where applicable, investment services are provided through NFS Network Financial Services Ltd, authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC) under Licence No. 328/17. For applicable Non-EU business, Elysium Wealth Advisors Limited offers Investment Advice and Insurance Brokerage services via Financial Services Network Ltd, regulated by the Mauritius Financial Services Commission under Licence No. C116016070.

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